Problem downloading updates

loulou41

I do not seem to be able to download updates for my AV. I get this message, unable to connect to the internet,updates uncuccessful. I have just tried to update and get the message werI have got the newer version and again when I checked the trend micro website the patter file is 392. and mine is 391. Something is not quite right here. I am using Pc-cillin internet security 2007. In my logs, it showed two attempts to update was unsucessful. Should I be worried? Thanks

espresso

Well if this is the same registered to another user copy from ebay that you have mentioned in another thread, it will probably not let you download updates.

loulou41

Thanks, it did let me update yesterday. I think, you can use this AV on three computers. It says on the registration screen I am the second user. will be keeping off e-bay in the future.