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Computer keeps logging off
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dithedancer
Posts: 225 Forumite
in Techie Stuff
my laptop keeps logging off and starting back up in safe mode saying that there was a problem and that windows had not been shut down properly. i have managed to run a scan with avast and defender in normal mode before it did this, but it didnt find anything. now im running a scan in safe mode with malwarebytes, already done a quick scan with defender but again nothing, avast will not run whilst in safe mode so i cant rescan. any ideas what may be the problem.
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here is my malwarebytes log.Malwarebytes' Anti-Malware 1.50.1.1100
https://www.malwarebytes.org
Database version: 6663
Windows 6.0.6001 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.6001.19048
24/05/2011 15:54:50
mbam-log-2011-05-24 (15-54-50).txt
Scan type: Full scan (C:\|D:\|)
Objects scanned: 241087
Time elapsed: 44 minute(s), 53 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)0 -
Do you see it log off, or do you come back to find that it's happened? Have you had any blue screens?
The latest Avast update has been causing crashes if you check the Avast forum. You could check in event viewer for any critical errors, or check in c:\windows\minidump or for the memory dump file c:\windows\memory.dmp.
Should turn Windows Defender off if Avast is running by the way.0 -
yes,i see it shut down. i was going to turn defender off, i have been on a site telling me how to do it, so i will as soon as i run a microsoft safety scan, id already started it when you replied.0
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defender is now turned off.0
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Does it happen at a certain time of day? Or a few minutes after being logged in? Or just randomly?0
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random. ive uninstalled avast and im going to install something else, if its causing problems. i have just noticed that my service centre won't open either.0
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Might not be related to Avast if its not BSODing, but best to followup with http://www.avast.com/uninstall-utility if removed.
Try Hitman Pro and aswMBR:
www.hitmanpro.nl/
public.avast.com/~gmerek/aswMBR.htm
If the problem is recent, perhaps a system restore would help.0 -
ive already used a system restore and downloaded avast removal tool.0
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Do you mean the security centre by the way? Post a hijackthis log if you like (run as admin)0
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nothing was found with the microsoft scanner. security centre is now working in real mode, ive downloaded some other antivrus program so fingers crossed this will work.0
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