Dyson repair praise

mrschaucer

We're all quick enough to complain, so here's some praise for a very speedy and free repair on my three+ year old Dyson vac. As simple as one phone call to Dyson centre, wait over the weekend and cheerful engineer turns up as promised Monday am. Correct parts, quick job, no cost. Service!

mad_bad_spender

i have also always had excellent service from Dyson, called regarding a cracked bin and when they came they also replaced the hose as they said it was close to splitting and i found their service excellent. that is on an appliance nearing the end of its 3 year warranty.. Will always buy dyson for that very reason

Esqui

Dyson are fantastic for service...never had any reason to fault them

hollyh

I rang them today about my faulty Dyson and they've arranged for someone to come and fix it Thursday for free. I'm very impressed with them so far.

CoolHotCold

All Dyson upright and cylinder vacuums are covered by a 5 year guarantee.

McKneff

I work for an electrical company who repairs vacuum cleaners and small appliances, I can honestly say, hand on heart that
90% of repairs are to Dyson cleaners, i wouldnt have one given to me. Thank you very much.

Dave101t

i must be one of the lucky ones who has never had a dyson break on me, or my friends...or anyone i know.

imaginarynumber

Glad you have all been happy with your dyson post sales service- They do deserve to be praised BUT the ownership of Dysons does fall into the realms of Jobsonian Apple ownership in so far as you are happy with the service but overlook the fact that your product should run more than 5 years without issues anyway.

How often do you hear the owner of a £100 (Numatic) Henry complain about the unit falling apart?- I don't have a Henry- happy with my trouble free 7 year old Miele Cat and Dog

(BTW Although I almost consider apple to be evil I have to concede that their build quality is generally pretty good)

Overall I want to like Dyson and I'm glad to hear that they have good customer services- its just a shame that they are let down by the quality of production