Changing from Virgin Media

missminx

I have had no dealings with Virgin or any form of cable as have always lived outside the areas in which they are available. However, my partner's Nan lives in a flat in supervised accommodation for the elderly. She currently has Virgin home phone, but it seems expensive so we are investigating alternatives. She contacted BT who wanted to charge over £100 installation, the warden at the complex is adamant that all the flats originally had BT lines but they deny it. Can anyone guide is in looking for a suitable alternative that can take over the line provided by Virgin, avoiding expensive installation for an elderly lady? I didn't want to put her phone number into any online line checkers as she would end up with loads of sales calls, as i have myself in the past. Any advice appreciated. Thanks

Heinz

No company can 'take over the line provided by Virgin' because Virgin is a cable provider and there are no others.

A PSTN telephone line is needed and any number of providers now do line rental with a significant fewer offering line installation too.

If a previous line cannot be resurrected, it should be possible to get BT to install a new line for £30 - but she will have to agree to an 18 month contract and to making at least 10 chargeable or inckusive calls per month to get that price.

missminx

Thanks, that's great advice

spike7451

Heinz is correct,Cable phonelines do not connect into the BT telephone exchange & work entirely differently than a BT line hence you can't have cant broadband service on cable phonelines.

Heinz

The £30 offering is he second one down HERE.