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Had my broken boiler replaced but workmen have caused damage

I'm hoping I've put this in the right place.
My boiler broke last week, and rather than replace it, as it was about 12 years old, the council replaced it. (my house is rented from the council, so they covered it. I wanted to have one installed myself, at my own expense, a few months back, but was told no. Apparently it has to be done by the council's boiler team, and paid for by them. Not complaining though, saved me a few grand)
Anyway, these council boiler 'specialists' came to fit the new boiler. I was told beforehand that every care would be taken to ensure my property wasn't damaged (by using dust sheets etc) as some things couldn't be removed from the kitchen. (I have a built in gas hob and a hardwired(?) electric oven)
I left the guy to do the job, and upon leaving, found a load of scratches on my gas hob. I also found scratches on my microwave that was left well out of the way of the works. It turns out the boiler man was putting his tools on the microwave.
So all in all, there was damage to £270 worth of stuff, but the council don't seem to want to know. I found out that the only dust sheet used was on my floor, and that my hob had not been covered.
It's only cosmetic damage, but my kitchen is my pride and joy, and now looks a mess because everything is all scratched.
Where do I stand on this?
Thanks in advance

Comments

  • martyn05
    martyn05 Posts: 170 Forumite
    If council workers damaged it then I would have thought the council have to repair it. Take photos of the damage, contact who is in charge of the work services and ask them to visit to see the damage caused by their workers. If you get no joy find out who the next boss up is and contact them. Senior council members hate being contacted when their juniors should have dealt with it. You could then try contacting the local newspapers, they always want something to say about local councils. Do not give in, just keep contacting them until you get the outcome you want. I would not let it go until they put it right.
    "Nil Sine Labore" - Nothing Without Labour
  • MamaMoo_2
    MamaMoo_2 Posts: 2,644 Forumite
    I've already had the 'Tenant Liaison Officer' out, and he wasn't bothered about it. He offered me £25 of decorating vouchers to re-paint the walls that were damaged, but that was it. :/
This discussion has been closed.
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