Iceland Volcano- Travel Insurance

lisyloo

Munro - I don't think it's been mentioned before, but you need to buy cover when you book, not just before you travel.
This is incase you break your leg an can't go or it's your grannys funeral that week.
They risk starts when you make the booking and from that point on something could happen to cause a cancellation so you need to take it out on booking.

Lillylou

Quentin wrote: »

Direct travel have a policy that covers ash etc.

It also covers "existing" natural catastrophe's, though if you buy a policy (after an event has happened, as now), and travel within 7 days, then your benefits are reduced by 75% in the event you need to make a claim for anything related to the "existing" natural disaster.

I bought an annual policy a couple of weeks ago, without natural catastrophe cover, but I was able to add the natural catastrophe cover yesterday, they were very helpful on the phone and explained to me that if I travel within the next 7 days the benefits for the natural catastrophe component would be reduced by 75%, but after that the benefits would be for the full amount.

homeuser

Quentin wrote: »

I am not "featuring" direct travel, (I am not MSE either!) and have no axe to grind for them.

My post that you quote is intended to help the OP.

Presumably you have a connection with a competitor to direct travel, otherwise why have you posted this contradiction?

At the time of posting, that company does still offer cover under their "Travel insurance with Natural Disaster Cover" policyQUOTE]

To Quentin:

I am sorry you have taken my post personally, it was not intended as such. I was just trying to point out that most sections of the Direct Travel Standard policy do not cover you if there is a volcanic ash cloud. I did eventually find the natural disaster part of the policy in section X, which you have to take out as an optional extra so it will probably work out more than the £22.69 quoted on the moneysavingexpert.com site.

I do not work in the insurance industry and therefore was not responding as a competitor. I was simply pointing out inaccuracies in the moneysavingexpert.com site. My request to change the information on the moneysavingexpert.com site was not directed at you, but at the people managing the site. I couldn't find how to contact the site directly, which is why I used the forum.

To everyone:

Which? have some good advice about travel insurance policies on their web site