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Sony Ericsson Xperia Arc - Video and Audio out of SYNC

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Hi everyone,

I bought a Sony Ericsson Arc in April with mobiles.co.uk having researched the phone and read nothing but good things about it. All was going well until recently.when I used the cameras HD video recording function. After recording a video in HD the audio and picture are out of sync with each other. I've reinstalled the software and found the problem remains.

I did a Google search on this issue and it seems to be affecting many others and is reported on several phone/tech websites. However giving Sony Ericsson marketing this feature as its main selling point I feel.cheated.

What can I do? Will mobiles.co.uk swap the handset for another phone? What are my rights? I spoke to Orange and they say to speak to mobiles.co.uk although they're quite tricky to get hold of.

Helllpppppp !!!

http://se-xperia.com/xperia-arc-faces-audio-sync-issues-with-hd-recording/

http://www.xperiablog.net/2011/04/18/xperia-arc-suffers-audio-sync-freezing-issues-when-video-recording-in-hd/

http://talk.sonyericsson.com/message/76098;jsessionid=7B8DEC121C57BD47B727D5DA65B9661F.node0#76098

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