We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Betamax Fair Use Policy
Blue_Max
Posts: 725 Forumite
in Phones & TV
Calls to some destinations are supposed to be free during the 'free days'; subject to a maximum per week.
I use no where near the maximum, but I often I get charged.
Calls to same numbers sometimes get charged, sometimes not.
It happens randomly and I can't figure out why.
Info about FUP at their website does not help with this problem.
Many times, I messaged their Customer Support with full details of the call but as always they do not reply or make a refund.
Does anyone know full details of their FUP ?!
I use no where near the maximum, but I often I get charged.
Calls to same numbers sometimes get charged, sometimes not.
It happens randomly and I can't figure out why.
Info about FUP at their website does not help with this problem.
Many times, I messaged their Customer Support with full details of the call but as always they do not reply or make a refund.
Does anyone know full details of their FUP ?!
0
Comments
-
I always thought it was about 300 minutesHelp me to help you :santa2:0
-
that is the maximum, it is quoted at their website and I know that.robert_harper_2000 wrote: »I always thought it was about 300 minutes
But I used less than a third of that but still get charged sometimes.
Charges occur randomly.
Does anyone know full details of their Fair use Policy and how it is implimented?
Thanks0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards