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Missing Parcel - advice!

spidereyes · 2011-05-20 09:54:30

I would be so grateful if someone could give some advice because Im in a bit of a pickle. I ordered some items online yesterday and they were meant to be delivered today (needed them last minute and wont be any good to me next week etc). Anyway I was in all morning today and neither me nor my partner heard the doorbell…

Comments

PZH Posts: 1,599 Forumite

20 May 2011 at 12:14PM

spidereyes wrote: »

Thank you for your advice, certainly put my mind at ease

Ive just had an email through from them! They said they were sorry Ive not recieved the order and that they have confirmed the parcel as missing and that they will issue me a full refund :T

And no doubt retained a valued customer due to their excellant customer service :T

“That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
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