Festive bouquet - was £20.98, now £9.98 incl delivery, this weekend only

Raksha

K9cuddles wrote:

OMG.. mine turned up today.. they are awful!

Talk about tiny.. none are in bloom yet either! And not worth the £7 I paid.. infact.. not even worth £3!

Had a phone call from MIL to say hers weren't up to much either - very dissapointed (and now I'm back in her bad books again )

iwantitnow

They arrived today a bit like me drooped and wilted. I will not buy from this mob ever again

madhouse

telephoned by recipient to say how bad they were. i would not buy from again.

56cheffy

K9cuddles wrote:

OMG.. mine turned up today.. they are awful!

Talk about tiny.. none are in bloom yet either! And not worth the £7 I paid.. infact.. not even worth £3!

Mine were the same...RUBBISH

Mailed Value flora with pictures, told them they were dead, leaves all fallen off when delivered, they just kept saying wait till Christmas Day and see what they are like then. I told them they wouldn't last till then...still they persisted, yesterday they died a death..sent valueflora an email with pics, got a mail saying they would send a replacement ASAP...told them I wanted my money back instead....and they were not 'festive' colours, they were all white.

Shall not be ordering from them again.

iwantitnow

I contacted Valueflora and they advised me that they could only refund me or replace them if I took pictures. This is difficult as the wife chucked them in the bucket. There is no way I am goingt through the bucket. Maybe I should send the a picture of the wifes face. That will tell a story!!

sheryldoc

eagles131 wrote:

please tell me the Roses offer from the same people are not as rubish ??????

Im afaraid to say I thought they were!..x

56cheffy

Just got this mail back from Value Flora...and I pointed them in the direction of this thread!

Thank you for your email.

With regards to your order

I can confirm that I have refunded your card in full.

I am very sorry that you have not wanted a replacement but I can appreciate your decision to take a refund instead.

I hope you have a fantastic Christmas.

Should you have any further queries then please do not hesitate to contact me again.

Kindest Regards

Amy

K9cuddles

56cheffy wrote:

Just got this mail back from Value Flora...and I pointed them in the direction of this thread!

Thank you for your email.

With regards to your order

I can confirm that I have refunded your card in full.

I am very sorry that you have not wanted a replacement but I can appreciate your decision to take a refund instead.

I hope you have a fantastic Christmas.

Should you have any further queries then please do not hesitate to contact me again.

Kindest Regards

Amy

Amy did you send them pics? What email addy did you use?

56cheffy

I sent them pics as soon as I recieved the flowers and was unhappy with them...but it took several mails and then some more pics when the flowers had died just 2 days later...How they were supposed to survive until Christmas day is anybodys guess!

addy is help@valueflora.com the ladys name is Amy...

madhouse

They were very quick to respond to my complaint, I had also pointed out that I was aware that many other people had complained about these particular flowers and a photograph was not appropriate. They have agreed to send a replacement bunch ASAP.