Amazon Spoof Email *Updated*

paulofessex

Just to warn others about a Spoof email that may be doing the rounds.

The email l received was titled 'FBA Selling Coach' 'Welcome to FBA' it gives the impression that you have registered/signed up for some form of selling program on Amazon. As expected it contains dodgy links.

Amazon has this evening confirmed to me that it is not a genuine Amazon email, even though it appears to have an Amazon logo (a van/lorry with text Fulfillment by Amazon)

Would suggest if you recieve the email forward it to [EMAIL="stop-spoofing@amazon.com"]stop-spoofing@amazon.com[/EMAIL]

I have copied and pasted the email below (links indicated by blue text deactivated)



Dear Unknown:
Welcome to Fulfillment by Amazon (FBA)! For your convenience, we have provided some resources below to help you to expand your FBA business:
1. Know Your Important Contacts:
For your business-related FBA needs, please reach out to your assigned Direct Sales Representative:
FBA Selling Coach


fba-selling-coach@amazon.com
For technical assistance, please Contact Seller Support by email or by phone.
2. Use Product and Category Market Intelligence:





As an active FBA seller, you’ll be eligible to receive custom business intelligence emails that can help you strategically increase your FBA product depth and may include (but are not limited to) the following:

• Popular lists of products for FBA
• Bestselling third party merchant product lists
• Category-specific business intelligence

3. Update Your Notification Preferences:
Make sure you receive our emails by adding the FBA Selling Coach email alias to your Safe Senders list (FBA-Selling-Coach@Amazon.com), and save this email for future reference.
To change your Notification Preferences, please click Here.

If you would like additional email addresses copied on future correspondence, reply to this email with the complete list of email aliases.
4. Find Answers to Your FBA Questions:
Gain Insight on your FBA Performance -
FBA Fulfillment Reports





Use these reports to perform tasks including:

• Tracking orders
• Monitoring status and quantity of inventory in Amazon’s fulfillment centers
• Tracking customer concessions (i.e. returns, replacements, etc.) issues for your orders
• Assessing effectiveness of your promotions
• Monitoring payments received and fees charged

Site Metrics & Reports





Use these reports to understand:

• Your sales performance (i.e. over time, by customer type, etc.)
• Traffic, conversions, and business analysis data

Find a Quick Reference Page -
Fulfillment by Amazon Homepage
FBA Guidelines and Frequently Asked Questions
FBA Manual
FBA Product Restrictions & Packaging Requirements
Calculate FBA Pricing & Fees -
FBA Revenue Calculator
FBA Storage Calculator
5. Give Us Feedback:
We are constantly working on improving FBA, and we welcome your feedback at all times. Please reply directly to this email with additional suggestions on how we can better communicate with you.
Thank you again for selling at Amazon.com and using FBA.
Sincerely,
FBA Selling Coach

The contents of this email are the Confidential Information of Amazon and are subject to the terms and conditions of the Amazon Services Business Solutions Agreement. The contents may not reflect changing market conditions, are provided for informational purposes only, and may have been provided to other recipients as well. No promises or assurances of future sales or listing exclusivity are intended or implied.
Participation in the FBA program is subject to the FBA terms in the Amazon Services Business Solutions Agreement and policies set forth in the FBA manual. You will be responsible for ensuring all products registered with FBA comply with such terms and policies, including making sure that the products are not regulated as a hazardous material, do not contain regulated chemicals, or otherwise create an unreasonable risk of injury or illness. For a detailed list of FBA product restrictions, go to:

fuzzy99ke

I also got the email above. But I got it after they sent me this spoof email from "amazon" as well:

Dear FBA seller,
In order to meet Fulfillment by Amazon’s (FBA) ongoing commitment to providing a world-class shipping and customer-service program for your products, we will soon introduce new inventory management features and a Long-Term Storage program to better support all sellers’ storage needs.
The Long-Term Storage program will take effect on August 15, 2011. On that date, and each six months thereafter, FBA will conduct an Inventory Cleanup, at which time inventory that has been in our fulfillment centers for 365 days or more will be assessed an upfront, annual Long-Term Storage fee of $45.00 per cubic foot. This translates to $1.10 for an average-sized (8" X 6" X 1") book or $4.58 for an average-sized (11" X 8" X 2") toy. To provide additional flexibility to maintain your unique selection, one Unit of each applicable product ASIN will be exempted from annual Long-Term Storage Fee. Please note, FBA accounts for inventory on a first-in-first-out (FIFO) basis.
Prior to August 15, you will have the option to remove these Units for a reduced fee. Effective immediately, we will be lowering our regular fees for removing inventory from Amazon’s fulfillment centers. The per-unit FBA Inventory Removal fee will decrease from $0.60 per-Unit plus shipping to $0.50 per-Unit with no shipping fee, or $0.15 per-Unit to dispose of the inventory. (The per Unit price of a removal for Oversize Units is reduced from $3.00 plus shipping to $0.60 including shipping or $0.30 for them to be disposed.) From May 15 to August 15, we will be lowering these fees even further: any inventory over 270 days old may be removed for $0.20 per-Unit with no shipping fee ($0.40 with no shipping fee for Oversize Units), or disposed of for no charge.
Sellers have told us that they do not want their inventory sitting in our fulfillment centers, but rather want it shipping out to customers. In a recent survey of FBA sellers, 98.6% of respondents said that they don’t expect to store merchandise in FBA for longer than one year, and indeed most FBA inventory sells through much quicker than that. However, inventory that is overstocked or stored indefinitely in our fulfillment centers limits our ability to provide you with space for fast-selling products customers want. Through this program we will provide you with the information and tools to enable you to improve your return on your inventory investment and focus your business on products that customers desire most.
In advance of each Inventory Cleanup, we will notify you of any Units in your FBA inventory that will have been in our fulfillment centers for 365 days or more as of that date. The recently released Inventory Health Report helps identify your inventory that would be included in the Long-Term Storage program. Additionally, in June we will be launching functionality in your seller account that will automatically identify any of your Units that will have been in our fulfillment centers for 365 days or more on the next Inventory Cleanup date and will enable you to directly create a request to remove or dispose of them if you so choose. We will announce more details about this functionality as soon as it is ready for release, so you will be able to take action well in advance of the Inventory Cleanup on August 15, 2011.
As we release more inventory management features we will continue to send updates through e-mail, the FBA Seller Newsletter, and your seller account.
Please review our online

for more information.
Sincerely,
The Fulfillment by Amazon Team

(c) 2010 Amazon.com, Inc. or its affiliates. All rights reserved. Amazon, Amazon.com and the Amazon.com logo and 1-Click are registered trademarks of Amazon.com, Inc. or its affiliates. Amazon.com, 410 Terry Avenue North, Seattle, WA 98109-5210

paulofessex

Oh dear looks like the left and right hands of Amazon are not working in conjunction of each other. I have overnight received the email below, so the above spoof email may not be a spoof.


Dear Seller,
In the past 24 hours, we sent Fulfillment by Amazon-related emails containing the subject lines 'Welcome to FBA' and 'Fulfillment by Amazon Long-Term Storage Program' to some sellers. These emails were sent by mistake. We would therefore ask you to ignore these two emails.
We apologise for the inconvenience this may have caused.

Amazon Services Europe

soolin

Nothing surprises me about Amazon. Last year I merely clicked on a link within my Amazon selling pages to see what FBA was, and since then I am inundated with Amazon (real ones) emails telling me about how my inventory is doing ...but although I read up about it I decided it was far too expensive and did not go ahead.

The Amazon semi apology is here:

https://sellercentral.amazon.co.uk/gp/tech-notifications.html/ref=im_xx_cont_home#25019594