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"Anti Spyware" Virus switches off MS Security Essentials

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usignuolo
usignuolo Posts: 1,923 Forumite
My PC has been attacked by a virus which switches off MS Security Essentials, and Windows Defender which I have been running as my anti virus protection.

The virus comes in various forms with names like XP Pro Anti Software, to claim it will protect and remove viruses, when in fact it does the opposite.

In my case it prevents me downloading a fix, or running a System Restore and even runs in Safe Mode.

MS are no help, claiming virus protection systems can only ever be 95% proof and this particular virus is the exception which proves the rule.

They have a hot line in the States for users infected there but for Europe just refer you to third party anit virus suppliers - and the software recommended is blocked by the virus itself on my pc.

Anyone else been hit?

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Reboot

    keep pressing F8 to get into SAFE MODE WITH NETWORKING

    Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_malwarebytes_anti_malware/
    Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM QUICK SCAN then click SCAN
    Remove everything thats found (needs to be ticked)
    Post the COMPLETE log here AFTER youve deleted everything it finds
    If anything was found then do the exact same but run a FULL scan


    reboot

    Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_hijackthis/
    Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
    (do NOT do anything else with Hijack but scan and post the FULL log)
    If you get a message that you cant write to the hosts file then Press the SHIFT key, and whilst holding it RIGHT CLICK and select RUN AS (admin)
    :idea:
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