British Gas ongoing problems now obtained warrant!

cornholio123

irishjohn wrote: »

A solicitor could not add you to the electoral register - that happens when you complete the annual canvass form sent to the householder at thatr address in September / October every year. The only other way to get onto the electoral register is to complete a registration form at any time of year to inform the council to add you to the register at an address you may have just moved into. If you know you did not complete a registration form you should visit your local council and ask to see the registration form they have - it should be scanned onto their electronic electoral register to support your name being entered at the address given.

Thanks for your help IJ, I dont live in the area anymore and I'm not on the electroral roll any more. My ex wife put a line through my name last time the forms were sent round. Its possible that my previous tenant put our names onto the form in order to stop the council tax chasing him?

cornholio123

British_Gas_company_representative wrote: »

Hi, just to let you know we have picked this up and we are concerned that something is amiss at our end. Could you please contact our debt department urgently so that they can get this sorted for you? Their number is 0800 048 0404, available 8-8 Mon to Fri or 8-6 Sat. If this does not solve the issue please let me know immediately and I will escalate the issue for you. You can contact me privately at any time at [EMAIL="customernews@britishgas.co.uk"]customernews@britishgas.co.uk[/EMAIL] - please refer to this post so I know which case we are dealing with. Thank you

Thanks for getting in touch, i'll email you the details of who i've spoken to so far, and the head against brick wall scenario I now find myself in.

cornholio123

No reply to my email from BG as yet, also no sign of meter being replaced :mad:

undaunted

Whilst I think you should have gone to court & contested it in the first place a warrant which is obtained based upon incorrect information may well still be found invalid. I suggest you contact Consumer Focus and / or a solicitor & the local court for urgent help in trying to get this warrant struck out.

Ultimately you don't have to prove anything to British Gas it is they that will need to prove that you owe the money. If you do pay up but, if you don't, don't be bullied into paying someone else debt, just take it to the Courts!

cornholio123

Hi
Quick update:

BG are again looking into the matter thanks to the BG representative who posted on this thread.

With regard to the warrant, it can only be executed on the date stated. As they didnt come yesterday this makes the warrant invalid and they have to go back to court to get another warrant and start the whole process again. So it appears my ex wife won't be getting the door stoved in after all. After I wasted a day sat in the house waiting to let them in.

undaunted

Not sure where you got that information but I suspect that's not necessarily correct. A warrant is normally valid for 28 days. I suggest you request a copy from BG and / or the court & get some advice urgently

cornholio123

I got the info from BG themselves, in an email. To quote them directly:

On a very general note I can say that warrants are for a specific day, so if yours was for yesterday and did not happen we cannot come out under a warrant without going through a full court process again, which you will be notified about

undaunted

Not sure who wrote that but as I said above you need to check this - preferably with someone legally qualified. Have a look at the link below

"Rights of Entry (Gas and Electricity Boards) Act 1954

F8(4)Every warrant granted under this section shall continue in force until—
(a)the time when the purpose for which the entry is required is satisfied; or
(b)the end of the period of 28 days beginning with the day on which the warrant was granted, whichever is the earlier.]"

http://www.legislation.gov.uk/ukpga/Eliz2/2-3/21/section/2

cornholio123

Just an update, someone who seems quite on the ball at BG is looking into this, although they continue to call me with recorded messages asking me to contact them! Nothing has been disconnected still.

chanz4

Think the bg person does not know about warrants, the warrants under the rights of entry act are valid for 28 days, but they can only use it once and they have to give notice when its been executed.

If rented out, did you declare the rent on a tax return and have landlords insurance this can show as proof.