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Anyone on EOn FixOnline 9?

top_banana
top_banana Posts: 420 Forumite
edited 17 May 2011 at 10:06PM in Energy
Hi there,
Anyone on Eon Fixonline 9?
If so, can you please log in to your account and select view / change tariff?

Reason I ask is that upon viewing my current product it shows as Fixonline 9, but looking at the plan details it is showing the Fixonline 8 details (fixonline 9 end date is March 2012).

I have emailed them to confirm (although I have letter / and bills to confirm Fixonline 9)

Looks like an error on their site

Thanks Tops
TB

Comments

  • E.ON_Company_Representative:_Helena
    E.ON_Company_Representative:_Helena Posts: 2,359 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi top banana,

    So sorry about this sounds like some of the tariff details have mixed up on the online account, I have heard of this before.

    If you drop me an email to the address in my profile page I will confirm the tariff for you.

    It sounds like you are on the FixOnline 9 from the info that you have posted and as you have your tariff confirmation letter.

    But let me know if you want me to check, it's no problem.

    Helena :)
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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