Blair Endersby to Grant Thornton

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poi
poi Posts: 26 Forumite
I got a letter from Grant Thornton saying they had bought Blair Endersby's IVA book.

I had a few questions, but they aren't replying to emails.

Anyone have a phone number for them?
Poi

Honk if Pluto is a planet

Comments

  • Aran1980
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    Joint the club!

    Just out of frying pan and into the fire!!

    These people do not seem to be any better than BlairEndersby

    0844 8552 166
  • Aran1980
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    GUYS PLEASE PLEASE PLEASE,

    AVIOD BLAIRENDERSBY AT ANY COST - they are very very nice and friendly until get you signed then you will be transfered to their famous "rudiest" customer service(?) team (Kelly?).


    AVIOD BLAIRENDERSBY AT ANY COST - There will be no return!!
  • bozziegirl
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    yep having major problems myself,.couldnt get hold of them to ask why my direct debits werent being taken out then line went dead. so i emailed my contact at BE and had a bounceback. i accidentally spent my Mays iva money without knowing which has shook me up a bit, so ive got june and julys money sat in my account and im jsut waiting for the phonecall to tell me when theyve transferred all my details over

    getting a bit panicky and nervous about the whole thing. eon have started calling me again, so i hope to god theyre still paying my creditors as they have reassured me. jsut seems bizarre
  • FoggyBrain_2
    FoggyBrain_2 Posts: 1,121 Forumite
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    Grant Thornton have taken over BE's caseload and I get the impression they were a bit overwhelmed when they discovered the mess they had been handed. This has caused a major blip in their customer service, which they are only now recovering from.

    GT have enrolled over on the forum at https://www.iva.co.uk and post over there.
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