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One users account infected..help
gabyjane
Posts: 3,541 Forumite
in Techie Stuff
i am using my daughters account as earlier got a virus warning pop up and now i have nothing on my side other than a black screen. I have tried just clicking it off incase it was a fake thing and it seemed to work but came back. It says woms etc detected..i'm lost and no good with stuff like this.
Thing is now if i go back onto my page it will ask me to remove or quarantine the problem, if i do it says unable to sort and refers to internet then goes black...Help please.
Thanks
Thing is now if i go back onto my page it will ask me to remove or quarantine the problem, if i do it says unable to sort and refers to internet then goes black...Help please.
Thanks
0
Comments
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Are you on the same computer, just logged into a different account? Does the warning have a name?
See what happens when you install, update, and run a QUICK scan with Malwarebytes:
http://www.malwarebytes.org/mbam-download.php
If it works, clean anything it finds and post the resulting log.0
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