Spear & Jackson stainless steel spade £4.99

brogusblue

Here's my order details from amazon?

Delivery 1 of 1
Not yet dispatched Dispatch Estimate: 14 Jun 2011 - 29 Jun 2011

Delivery Estimate: 17 Jun 2011 - 5 July 2011

• Spear & Jackson Select Stainless Digging Spade Sold by: Amazon EU S.a.r.L.

anteater99

Dear Customer

We are writing to inform you that the price for the item

Spear & Jackson Select Stainless Digging Spade

was displayed incorrectly at the time you placed the above referenced order.

Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

In our Pricing and Availability Policy (see http://www.amazon.co.uk/gp/help/customer/display.html?ie=UTF8&nodeId=1040614), we state that where an item's correct price is higher than our stated price, we contact the customer before dispatching.

All affected orders have now been cancelled. If you still wish to purchase this item, please place a new order online as from tomorrow, which will be charged at the correct price, when we dispatch it to you.

Please accept our sincere apologies for the inconvenience caused by this error, and rest assured that we will continue to make every effort to maintain the accuracy of all prices on our site.

We look forward to serving you again in the future.

Warmest regards,

Customer Service Department
Amazon.co.uk

mightyroyals

anteater99 wrote: »

Dear Customer

We are writing to inform you that the price for the item

Spear & Jackson Select Stainless Digging Spade

was displayed incorrectly at the time you placed the above referenced order.

Despite our best efforts, with the millions of items available on our website, pricing errors can occasionally occur.

In our Pricing and Availability Policy (see http://www.amazon.co.uk/gp/help/customer/display.html?ie=UTF8&nodeId=1040614), we state that where an item's correct price is higher than our stated price, we contact the customer before dispatching.

All affected orders have now been cancelled. If you still wish to purchase this item, please place a new order online as from tomorrow, which will be charged at the correct price, when we dispatch it to you.

Please accept our sincere apologies for the inconvenience caused by this error, and rest assured that we will continue to make every effort to maintain the accuracy of all prices on our site.

We look forward to serving you again in the future.

Warmest regards,

Customer Service Department
Amazon.co.uk

I got that email too.

I thought amazon would have to honor the price as they advertised it at that price.

Biggles

mightyroyals wrote: »

I thought amazon would have to honor the price as they advertised it at that price.

No, but I think if they've confirmed acceptance of the order, they are stuck with it.

newsgroup_monkey

It's been said time and again, acceptance means nothing these days. Theoretically, if they've taken your money, you could potentially take them to court, but Amazon are very clever and take money on dispatch.

I certainly wouldn't be taking them to court for £4.99

officeguru

Oh, well.... there will be another bargain around the corner....I'll just have to stop the beloved from using my spade to mix concrete....

amcluesent

>It's been said time and again, acceptance means nothing these days<

Yep. All the T&Cs for online sellers will say that the contract is made only when they despatch the item.