We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Pay for updates on apps on iphone4

Options
SPANIEL36
SPANIEL36 Posts: 1,905 Forumite
my boyfriend has purchased some apps and recently its saing that 8 of his apps (including free ones) needs updates however when he goes to update them, its trying to charge him, is this right? i thought once you had bought the app that was it or am i wrong?:cool:
«1

Comments

  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    I don't think updates are charged but you will have to provide the user/pass to access the store. Why do you think there is a charge? have you seen one?
  • SPANIEL36
    SPANIEL36 Posts: 1,905 Forumite
    its trying to charge something as when he goes to update it says something about payment not being able to be made (cant remember exact words will post later) the card he has linked to the apps is his other account which doesnt have any money in, he's updated free apps before and nothing like this has come up
  • baby_frogmella
    baby_frogmella Posts: 1,556 Forumite
    SPANIEL36 wrote: »
    my boyfriend has purchased some apps and recently its saing that 8 of his apps (including free ones) needs updates however when he goes to update them, its trying to charge him, is this right? i thought once you had bought the app that was it or am i wrong?:cool:

    Are you sure he's officially purchased the apps from the App store in the first place? I know if you download apps from Installous and then try to update them via the App store you will get charged.
  • Hammyman
    Hammyman Posts: 9,913 Forumite
    I know if you THIEVE APPS WITH Installous and then try to update them via the App store you will get charged.

    There, fixed it for you.
  • SPANIEL36
    SPANIEL36 Posts: 1,905 Forumite
    dont even know what installous is!!! yes he legitimatly purchased them from the app store the free ones that need updating are 2 games an ebay one a facebook one the the ones he's paid for are 2 aviation ones which i suspect are the ones which are trying to be charged for as i cant see why ebay etc would charge if they were free in the first place, when he gets back in later i will update with what it says when he tries to update


    his phone isnt 'jailbroken' either
  • poppy10_2
    poppy10_2 Posts: 6,588 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    IS he trying to update them on his phone? If you go into iTunes on your PC/mac and update the apps there it might be easier.

    All app updates are free, you shouldn't be getting charged for them
    poppy10
  • SPANIEL36
    SPANIEL36 Posts: 1,905 Forumite
    poppy10 wrote: »
    IS he trying to update them on his phone? If you go into iTunes on your PC/mac and update the apps there it might be easier.

    All app updates are free, you shouldn't be getting charged for them
    yes he is, he'll be in shortly so will get him do it via itunes,


    thanks all for your replys
  • cooldaz
    cooldaz Posts: 97 Forumite
    Smile and be happy, things can usually get worse!
  • I used to be able to update apps on the pc. Now I can't find where to do it and can only do it on the phone which takes ages. Any advice?
    travelover
  • bod1467
    bod1467 Posts: 15,214 Forumite
    I've not tried recently, but I agree the new layout in Itunes is abominable!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.