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Paypal dispute, what happens when passes date

I opened an item not received dispute over a 99p sample wedding invite that I bought on the 10th April.

Seller has until 17th May to respond, but as yet hasn't. Sorry, should say I left it 3 days as a dispute, then escaluated to a claim.

Will paypal find in my favour if they don't respond?

Seller has neve responded to any of my emails through ebay about my item or anything through paypal.

It's like they don't exist. I know its only 99p, wasn't about the cost, was about the whole horrible experience of finding a wedding invite you loved & ordering a sample to then have to forget about it & look for invites again.
Mummy to two girls: October 2013 and February 2016

Comments

  • soolin
    soolin Posts: 72,757 Ambassador
    I'm a Volunteer Ambassador First Post Name Dropper Photogenic
    diamond, once you get to the 'completion' date of the claim paypal will find in your favour and return your money. If they don't then phone them and nag a bit.

    Don't forget to leave approrpiate feedback to warn other potential buyers.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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