Evans glitch

[Deleted User]

purplesarah81 wrote: »

I've just received this email:

Dear sarah

We're really sorry but due to its popularity this item is now out of stock and we've been unable to dispatch it.

We're always adding new styles to our site so check back soon at evans.co.uk. Whilst you're there, why not sign up to our evans newsletter and be the first to receive exclusive offers, style advice and fashion news direct to your inbox.

Kind regards,
The evans team

However, I checked the item on the website and it's still in stock! :mad:

Exactly what they did last time!!

LaDiva_2

purplesarah81 wrote: »

I'm cross that they lied! They could've just said I entered an invalid code or something.

Why not email CS and ask why te item is still in stock on their website?

hermum

LondonsFinest wrote: »

i personally think someone at the i.t department at evans is going to be givin a brown envelope tomorrow in a side room lol

Don't really think that's a lol comment myself.

fuzzgun19

LaDiva wrote: »

Why not email CS and ask why te item is still in stock on their website?

Probably just fob you off with more lies!

misseypootle

had my sandals despatched, I hope they fit!! Need them for my hols on Tuesday

hermum

purplesarah81 wrote: »

I've just received this email:

Dear sarah

We're really sorry but due to its popularity this item is now out of stock and we've been unable to dispatch it.

We're always adding new styles to our site so check back soon at evans.co.uk. Whilst you're there, why not sign up to our evans newsletter and be the first to receive exclusive offers, style advice and fashion news direct to your inbox.

Kind regards,
The evans team

However, I checked the item on the website and it's still in stock! :mad:

What time did you order & did you opt for the express delivery?
I wonder if there's any logic in the way they're being cancelled, someone earlier suggested that it may be the newest orders being cancelled first.
Wish I'd read enough posts to go for express delivery as mine's been being packed for several hours now, so think I'll get my cancellation soon.
I ordered at around 1am this morning.

purplesarah81

hermum wrote: »

What time did you order & did you opt for the express delivery?
I wonder if there's any logic in the way they're being cancelled, someone earlier suggested that it may be the newest orders being cancelled first.
Wish I'd read enough posts to go for express delivery as mine's been being packed for several hours now, so think I'll get my cancellation soon.
I ordered at around 1am this morning.

It was about 8pm last night. I shall phone them tomorrow and tell them it's still in stock and that they seem to have made a mistake!

piglet25

I ordered at 00.05 and chose standard, so I guess I'll be getting the email soon too! Wish I'd have thought about the express delivery, but hey-ho!

hermum

The way they're cancelling seems to be fairly random, the first ones seemed to be the last ordered, now it's last evenings.
Part of the fun is the will I won't I.
Thought I may have been able to have clothes that aren't dog walking things for a change. Never mind.
Express Delivery for me next time round.

poshstock66

My order is showing this :

ORDER NUMBER
xxxxxxxxxxxx

ORDER DATE
14 May 2011

ORDER STATUS
Your order is
currently being
packed by our
warehouse

Total amount
£4.25

Ordered at 7pm last nite, with paypal Total order price before 'discount' £20.25.

Finger's crossed for a dispatch email :eek: .