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Paypal Error

lisawood78
lisawood78 Posts: 3,884 Forumite
I've been trying to pay for an item for the last couple of hours and it just keeps saying error, please contact us if this error persists (or something along those lines.
It lets me log into Paypal and click pay but then it just goes back to Ebay and saying there is an error (it is not a problem with the payment source)
Before I try to talk to Ebay/Paypal, is this happening to anyone else or just me?
Thanks folks


Adding in, this is what it actually says.


error
    • Sorry, we aren't able to complete your request at this time.
      If you encounter this message more than once, please contact us and we'll do our best to help.
2 angels in heaven :A

Comments

  • soolin
    soolin Posts: 74,435 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 14 May 2011 at 3:06PM
    I've just logged in to see if anyone else was having issues and found your post.

    I'm also desperately trying to pay for something and I can't pay either via ebay, or even send money (safely) through paypal for an ebay win. I thought it might be my buyer as I have won something for pennies as he is showing free postage when he usually fee avoids by having a set rate of £8.99, but if you are having issues then i Might give ebay a call and ask them what they are 'fixing' this time.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Just been in contact with customer support as i though there was a problem with my account and they said that they are aware of the problem and are trying to fix it.

    Lisa:D
  • soolin
    soolin Posts: 74,435 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Just been in contact with customer support as i though there was a problem with my account and they said that they are aware of the problem and are trying to fix it.

    Lisa:D
    Snap!

    I just spoke to them as well and had a lovely chat with an absolutely charming man who has put a real smile on my face. Like you I was told that there is a problem with paypal and almost everyone will be affected, and to try again later this evening.

    Oh, I want to pay for my bargain NOW
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • dodiegee
    dodiegee Posts: 39 Forumite
    Part of the Furniture Combo Breaker
    :)I've been trying (and going round in circles ) for the last hour to pay for something on ebay with paypal I'm so pleased (I think) that it's a known problem but do think that Ebay could have posted a warning onsite about it !Anyway I'll try again later-thanks:)
  • ashellis
    ashellis Posts: 188 Forumite
    Thank god I came back on here to see if anyone could help me lol !!!

    I am so pleased it wasnt just me !! I have been sending the buyer messages saying "it wont let me pay", Ive been onto my online bank to make sure there was funds etc, went into my paypal account etc.....

    PHEW !!

    I was going back onto Ebay to see how to contact them, as when I tried those stupid little help sections, it kept saying go to Paypal if payments will not go through !!

    Your right though, they should flag it up on the site to make sure people dont panic....like I have been for the past hour lol !!
  • lisawood78
    lisawood78 Posts: 3,884 Forumite
    Thanks folks, glad it isn't just me :-)
    2 angels in heaven :A
  • lisawood78
    lisawood78 Posts: 3,884 Forumite
    Ooooh it works now, and its all changed :-)
    I can't quite explain what its like, give it a try and see for yourself
    Soolin you can bag your bargain now
    2 angels in heaven :A
  • soolin
    soolin Posts: 74,435 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    lisawood78 wrote: »
    Ooooh it works now, and its all changed :-)
    I can't quite explain what its like, give it a try and see for yourself
    Soolin you can bag your bargain now

    Yay, just paid. If it arrives I have myself a real bargain and know just where I am going to sell that on.

    I agree the screens have changed though, I double checked that I was actually logged in properly as it looked a bit weird. I do so hate it when ebay or paypal change things, it never quite works out well.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • pug_in_a_bed
    pug_in_a_bed Posts: 1,975 Forumite
    Same here, i got round it by paying through the ebay app on the iphone
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