help needed urgently

Morglin

As far as I understand it, this organisation will help with creditor negotiations, and advise you, regardless of income (and it's all free):

http://www.cccs.co.uk/

You mention your daughter is disabled - remind Abbey that the disability payments belong to her, and that the DWP will take a poor view of them being grabbed by them........insist they refund those payments at the very least, as they are not allowed to do this. :mad:

Ask to see a manager when you go in - don't be fobbed off.

If they persist with trying to keep the DLA in your local branch, then contact their head office and ask them why their staff are breaking the law.:mad:

As your daughter is disabled, then you are much more likely to get assistance from Social Services - call the Child Disability team at your local SS and ask to see a worker for some help and support - they are obligated to assess what help/support you need as a carer, and what help/support your daughter currently needs.

Many disabilities also have support groups and networks of charities that help - you could try "Googling" her disability to see what support groups are around - many help with financial issues.

NatWest used to do a basic "Steps" bank account - you got a Solo cashcard and could have money paid in and pay DD's from it. As long as you had ID, they made no credit checks etc., - might be worth a punt to get an account open away from Abbey.

Lin

mickyme

Our local council have a advice and support team, i think they are funded by welfare rights, they are free and could help to see what other things you can do. this is the link for my local council http://www.newcastle.gov.uk/core.nsf/a/wr_nwrsservice?opendocument