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not sure how to go about this?

dangermouse
Posts: 5 Forumite
Hi, I've had a number of loans and credit cards, mainly from Lloyds but dont have any documentation/agreements etc. Now I know I should have kept them but I've lost them over 3 house moves. all of these policies and cards have been closed so should I write to Lloyds asking them for details of all my agreements with them over the last 10 years?
I'm sure I sound a bit thick but I'm not really sure of any procedure or protocol for this sort of thing. Anyway any help would be greatly appreciated.
I'm sure I sound a bit thick but I'm not really sure of any procedure or protocol for this sort of thing. Anyway any help would be greatly appreciated.
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Do you still bank with Lloyds?
Do you still use the account, that the loans/cc were set-up from?:D:p Perfer et obdurai dolor hic tibi proderit olim
:D:p
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yep still with them, and Im pretty sure the account is still the same0
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if that is the case, I would drop into your local branch and ask for this account information (account numbers, start/ finish dates etc).
Then download the consumer complaints questionnaire, read though it, fill it out stating your reason/reasons you feel mis-sold.
info, numbers and where to send the questionnaire along with a download for the questionnaire are here:
http://www.lloydstsb.com/payment_protection_insurance_complaints.asp
If you decide to call lloyds, ive found the less you mention ppi, the more helpful they are:D:D:p Perfer et obdurai dolor hic tibi proderit olim
:D:p
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thanks for this, do you mean the start/finish dates of the loans and cards and the agreements associated with them?0
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Hi there,
yes, im pretty sure that you only need the start date for loans/cc when filling in the consumer questionnaire.:D:p Perfer et obdurai dolor hic tibi proderit olim
:D:p
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thanks for your help. I'll give it a go see what happens and let you know. once again thanks0
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:cool:no worries, we are all here to help one another:cool:
Yes keep us posted on how you get on:D
and good luck!:D:p Perfer et obdurai dolor hic tibi proderit olim
:D:p
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