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Problems with RAM

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fish89
fish89 Posts: 24 Forumite
Part of the Furniture Combo Breaker
in Techie Stuff
Hi,

I noticed the other night that my system info showed 2.00GB RAM (instead of 4.00GB), so I restarted my laptop (Acer Aspire 5536G) and the BIOS stated 2048MB despite there being 2 lots of 2GB RAM inside though.

I downloaded a program called CPU-Z and it states 2048MB too. It said there was 2048MB RAM in Slot #1 so I switched the RAM around and tried again, BIOS said 2048MB and so did CPU-Z. I was expecting CPU-Z to state Slot #2 but it stated Slot #1.

Does this mean the slots are faulty or is it still likely to be faulty RAM?

Thanks in advance.

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  • fwor
    fwor Posts: 6,862 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Unlikely to be faulty RAM in that case.

    Are you certain that the module in slot 2 is fully pushed into place? I owned a laptop in the past which required a lot more force to fully seat the module in one slot than the other.
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