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UK2.net Autorenewal

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  • footboy
    footboy Posts: 72 Forumite
    Part of the Furniture Combo Breaker
    footboy wrote: »
    Anyway, research suggests that fasthosts.co.uk is a good place to start and if it were not for the UK2 £12.99 transfer out/cancellation (free on fasthosts) I'd be transferring out immediately.

    I've got a .com set to transfer to fasthosts.co.uk in October '11 so I'll let you know how that goes.

    Hmm a quick review search actually suggests people are just as unhappy with uk2, fasthosts and 123-reg... will let you know!

    I think some sort of regulator is needed!
  • Helix
    Helix Posts: 2,381 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    footboy wrote: »
    Hmm a quick review search actually suggests people are just as unhappy with uk2, fasthosts and 123-reg... will let you know!

    I think some sort of regulator is needed!

    There already is for domains. Nominet for .co.uk and ICANN for .com and many others.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    The lesson to learn here is to read terms and conditions.

    Especially when the service is an ongoing one.
  • footboy
    footboy Posts: 72 Forumite
    Part of the Furniture Combo Breaker
    Helix wrote: »
    There already is for domains. Nominet for .co.uk and ICANN for .com and many others.

    I think they are more like registrars for domains rather than regulators of domain name seller practices or could people complain to them about possibly unfair t&cs?
  • footboy
    footboy Posts: 72 Forumite
    Part of the Furniture Combo Breaker
    arcon5 wrote: »
    The lesson to learn here is to read terms and conditions.

    Especially when the service is an ongoing one.

    Sadly tthe £11.99 hidden cost of free web forwarding to remove a uk2 banner wasn't in the t&cs... :(

    Lesson too for companies who use their t&cs as a shield and a sword, you will always lose more than you could have won. In my case at least ten other domains and another's business worth over 100 domains.

    Come on companies, play fair, gain more. With these tactics you're constantly hemorrhaging money as people get wise and chat on forums like this.

    Trying to recoup that through hidden costs and misleading window dressing is only going to make things worse.
  • Ever had a contract Auto-Renewal with UK2 that you didn’t want at a price you were not expecting?

    Did your Web Hosting contract renew at full price despite the T’s and C’s saying:

    "Business Web Hosting 09 renews at the offer price if the contract period is kept at 1 or 2 years”
    And
    “Business Web Hosting 1 and 2 year, E-commerce 1 and 2 year packages and Reseller Plus 1 year which renew at the offer price unless allowed to expire.”

    Were you one of the 100’s of customers who had £1 per month u-lawfully debited from their bank account in 2009?

    Enough is enough.

    As an employee who was recently fired for whistle blowing on this injustice - I am taking this matter further.

    If you have been affected by UK2’s unfair pricing / renewal prices please get in touch with WATCHDOG now as they will be running a story on UK2.

    It is not about me seeking revenge for getting fired; it’s about seeking JUSTICE for all YOU UK2 CUSTOMERS past and present who have suffered.
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