How do I make sure a file is accessible?

jiblets1

:eek: :eek: :eek: Silly me, trying to create a bit of space on my computer the other day I deleted word (thinking I was only deleting the clipart contained in it) and am struggling to re-install it.

First I tried system restore, but it wanted the disk, so now I'm doing it from that.
It's refusing to complete though, saying that there's an error reading from the file ...../system32/OUTWLAB.DLL

It tells me to verify the file exists and that it is accessible. I've found it - it does exist, but I have no idea if it's accessible?

Please help! I can't access any of my files!!!:eek: :eek: :eek:

Thanks

f1charlie

Have you tried uninstalling Word and then reinstalling?

jiblets1

Uh, I'm not sure. I think I did uninstall it when I thought I was deleting the clip art. Is that the same thing?

f1charlie

When you put your Word disk in, it should give you the option to uninstall Word completely. I would give that a try and then try installing it again.

jiblets1

Thanks Charlie, I'll give it a try.

f1charlie

Some more info from here:

"Of course, there are rare occasions where none of these fixes actually fix your problem, so you may have to uninstall and reinstall Word. If you have Word 2000, 2002 or 2003, you can go to the Help menu and run Detect and Repair and this will fix many problems. If you can't get into Word at all, you can go to your Windows Control Panel and double-click on Add/Remove Programs and double-click on Microsoft Office in this list and you will see an option to repair Office. Both of these require the Office CD to complete. However, if this still doesn't cure your problem or if you are using Word 97, which does not have Detect and Repair, you will have to uninstall and reinstall. Notice that I said to uninstall first because problems of this severity are rarely fixed by simply reinstalling the application over top of itself. And, another thing to know about Microsoft Office programs is that uninstalling them does not completely remove them from your system, so if the part of the program that was causing the problem has not been removed by uninstalling, it will still exist after reinstalling. To avoid this, Microsoft offers free downloadable Eraser Utilities to completely remove Office from your computer. I highly recommend you run the proper eraser after you uninstall and before you reinstall in order to guarantee a clean install. There are links to the Eraser utilities for both Office 97 and Office 2000 at my Office page: http://personal-computer-tutor.com/office.htm"

albertross_2

Do you have outlook running, if so try closing it..

If not, run this to see if something is holding the file open..

http://www.nirsoft.net/utils/opened_files_view.html