We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
O2 downgrade tariff T&C's change
Hi there, hoping someone can help me on this - I upgraded my O2 phone last year to an iphone, upgrading to £45 per month, to pay a cheaper price for the handset. At the time, my T&C's stated that I could downgrade to the next lower tariff after 9 months, and then downgrade 1 tariff down every month, if necessary. Well I have now reached my 9 months, and went to downgrade for the 1st time, only to be told that the T&C's have now changed, and so when I downgrade, I will be signing up to these, which state that you can only downgrade once during your minimum contract period.
As I'm sure many other people worked out, it was more cost effective on the old T& C's, to sign up to a higher agreement, and to pay a smaller amount for the phone initially, with the intention of downgrading it later on (from memory, it worked out to be £20-£30 cheaper overall), which I'm sure O2 have now realised, and hence the change to the terms.
But can they do this, anybody else had any similar experience?
Many thanks in advance!
As I'm sure many other people worked out, it was more cost effective on the old T& C's, to sign up to a higher agreement, and to pay a smaller amount for the phone initially, with the intention of downgrading it later on (from memory, it worked out to be £20-£30 cheaper overall), which I'm sure O2 have now realised, and hence the change to the terms.
But can they do this, anybody else had any similar experience?
Many thanks in advance!
0
Comments
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards