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Buyer complaining 2 months after sale
FloFlo
Posts: 32,720 Forumite
I have received a complaint from someone I sold footwear to two months ago, could they still do a chargeback?
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what kind of footware, if they are like rockport boots for £150 i would be a little upset, but if we are talking a pair of trainers that have been used for sports etc then what can you expect.
it all depends on the item in my opinion, but heck we are selling on ebay here. a little more info pleaseAll the big powers they've silenced me. So much for free speech and choice on this fundamental human right, and outing the liars.0 -
Trainers £20 inc p&p, apparently they squeak now, good feedback left 2 months ago and out of the blue a complaint. I have replied saying sorry this was 2 months ago and am now being threatened with ebay and law.0
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They can't do a chargeback after 45 days of payment. 2 months is a very long time to discover that something is wrong. What kind of complaint did the buyer come up with??I
this site!!!0 -
They squeak!!0
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trainers for 20 quid. i think they got good usage for 20 quid. Trainers these days cost hundreds and usually only last a few months. take no notice 20 quid HA!!All the big powers they've silenced me. So much for free speech and choice on this fundamental human right, and outing the liars.0
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There threatening trading standards and ebay!!0
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Trading standards, are you operating as a business?
I doubt eBay would do much, after 2 months and them already having left feedback.0 -
I am registered as self employed and will not turn over enough to pay tax this year, I just sell bits and pieces I pick from factory shops etc. The trainers they bought were new and boxed, perfect with an RRP of £60+, I bought them from one of the manufactures outlets - they weren't seconds or anything. They left feedback saying excellent when they received them. If they had complained back then I would have been more than happy to refund etc. but I think 2 months down the line is pushing it.0
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ask them to provide details of the squeak and you'll look into it, or learn to walk properly in themI am a Mortgage AdviserYou should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it.This signature is here as I follow MSE's Mortgage Adviser code of conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0
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Perhaps I could ask for a tape recording!
I just don't like hassle.
Well I've replied to the first message with a polite sorry but I can't help and I think I won't reply just yet to the one which followed threatening ebay and trading standards.0
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