Threatening Call - Scotcall

SkintnScared

Hi

Im just wondering if anyone has had any dealings with Scotcall?

As per previous threads Ive been attempting to negotiate a F&F settlement with them in writing and they just keep ringing and ringing me and wont put anything in writing.

Anyway Ive just put the phone down on a rather threatening individual who left me a little shuck up :mad::(

The original debt is with Orange...should I go through them directly? the guy from Scotcall said Orange wont deal with me now as it has been passed onto them to deal with.

Just wondering if this is true and if anyone else has had any dealing with Scotcall?

Thanks as always

SnS

king100

Send them this

Your Street
Town
City
Postcode
DATE HERE
Company Name
Road
Town
City / County
Postcode


Dear Sirs
Harassment by telephone

FORMAL COMPLAINT

Account Number: XXXXXXX

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

I have verbally requested that these stop, but I am still receiving calls.(Delete if necessary)

I now require all further correspondence from your company to be made in writing only.

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Please treat this also as a formal complaint, and send me a copy of your company complaints procedure.

Be advised that any furthertelephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)

Yours faithfully,


[NAME HERE] (type don't sign)

SkintnScared

Thank you King, I hate confrontation at the best of times, but this guy was awful!

Thank you for the letter, Ill send it off now......shall I email it or post it do you think?

Many thanks as always

SnS

SkintnScared

Also, just wondering your thoughts on Orange? Shall I go directly to them with F&F or stick with Scotcall?

Thank you

king100

There is no law to say that you need to deal with a DCA, I had a bill come through from a DCA about a water bill, I waited until 2nd letter came threatening all sorts and called up WC and paid them.

It depends if Scotcall has bought your debt from Orange or acting on their behalf.

Can you make a payment to Orange and are you looking for a reduced rate?

It really depends or those 2 factors on who to deal with.

If DCA has bought debt then you are more likely to get a reduced settlement but if acting for orange more likely to will have to pay full amount.

If acting then annoy DCA and go direct to Orange.

robredz

Good advice from King100, Scotcall are very much bottom feeders in the world of DCAs so you may be able to sort it with Orange

Gordon_Hose

Just call Orange and sort it with them. If they tell you they've sold the debt you may have no choice, so make sure everything is done in writing with Scotcall, don't speak to them on the phone again.

winner12

Hi
Scotcal are a load of (not repeatable)
If I were you I would also send them a prove it letter
Orange should have told you they were passing you to Scotcal
or would you pay me what you owe Orange if I call you
be very careful who you pay any money to

SkintnScared

Fab thanks all, I'll get in touch with orange and suss out if they've sold the debt to scotcall or if DCA acting on behalf!!

Ive read alot about scotcall on the forum....makes me wonder how companies like this are allowed to operate!! Grrr!!

Thanks all

chanz4

orange can be very strict once passed to dca's about taking payment.

SkintnScared

chanz4 wrote: »

orange can be very strict once passed to dca's about taking payment.

Thanks chanz, can I just check how you mean? Do you mean they are less likely to accept a F&F offer from me and will expect me to go through DCA?

Or do u just mean they will be strict with any F&F I offer them?

Thanks