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BT basic

I'm with primus (awful, so i am not renewing my contract)

i'm currently on income based JSA so i think i would be eligible for BT basic.

does anyone know if you can just call BT and apply for BT basic straight away as a new customer, or do you have to be an exisiting customer and then apply to change tariff with them?

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    You need to have a BT line before you can apply for BT Basic.
    What if I don’t have a BT phone line?
    If you don’t have a BT line, you will need to change to BT before you can get BT Basic. You may have to pay a connection charge to do this. But depending on your circumstances, you can pay this charge over a period of time. Please ask us for more details.
    If you’d like to see the terms and conditions of any of our other phone products and services, please go to our website at bt.com/dealterms
    http://www.bt.com/includingyou/assets/downloads/BTBasic.pdf
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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