Chris Bowers, whispering tree nurseries. BEWARE

I have been well and truly conned by these people. They sent me completely rubbish and dead plants and were very rude in response to my polite e mail. . Read this, I wish I had before ordering

http://davesgarden.com/products/gwd/c/3099/

Comments

  • isplumm
    isplumm Posts: 2,211 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    kittie wrote: »
    I have been well and truly conned by these people. They sent me completely rubbish and dead plants and were very rude in response to my polite e mail. . Read this, I wish I had before ordering

    http://davesgarden.com/products/gwd/c/3099/

    so did you get your money back???

    Mark
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • [Deleted User]
    [Deleted User] Posts: 12,492 Forumite
    10,000 Posts Combo Breaker
    They have said that they would refund so I`ll wait a few days and see. Their customer service is truly shocking and someone from cs sent me a nasty unsigned e mail. I am trying to obtain the MDs address and I think I have succeeded. I intend to send copies of the cs communications to him as he must be unaware of the way his business is fronted.
  • trumpton
    trumpton Posts: 1,070 Forumite
    Get straight on to Consumer Direct and get Trading Standards to deal with them. My God, those are the worst reviews I've read for ages - slamming the phone down, abusive unsigned emails - they sound like a complete bunch of hateful idiots, especially the named member of staff who accuses customers of lying. Get on to Watchdog, they might like a story like this.
  • [Deleted User]
    [Deleted User] Posts: 12,492 Forumite
    10,000 Posts Combo Breaker
    I am still waiting for my plants or a refund. They will not respond.
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