won a blueray player and film and merchandise, but have recieved prise

shellandco

back in march i won a blue ray player and film and film merchandise.. but ive never recieved the prise, ive emailed them 3 times but no reply..
what do i do?????:(

fire**fly

well done winning & hope you can get it sorted,
there's a part in the compers guide that explains what to do if you don't/haven't received your prize..

https://forums.moneysavingexpert.com/discussion/1014121

wingobins

Well done for winning I've also won a prize on valentines day but not received yet. I do keep emailing & apparently...'it's on it's way' think I need to keep persisting till they get sick of me!