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Help with BT chasing a paid bill

BriDean · 2011-05-03 16:43:40

Hello all, Despite being a fully trained debt specialist, i am at my wits end trying to get BT to admit that the final bill of £397.41 demanded on the 15/06/2009 was actually paid on the 01/08/2009 at my local Post Office. I have a bank statement showing a counter withdrawal for £400.00 at the Post Office as i paid in cash…

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BriDean Posts: 5 Forumite

7 June 2011 at 11:13AM

Can the BT rep who took on this complaint i lodged on the 09/05/2011 @ 20:43pm (inquiry ref no:110509-012651), please contact me by any of the contact details i supplied, as the 7-10 working days i was promised for an answer has come and gone.

If i have no contact within the next 3-4 weeks will mean passing this on to OFTEL.

Thanks,

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Help with BT chasing a paid bill

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