Cheese gone mouldy - in its sealed pack and in date

invisibleyousee · 3 May 2011 at 8:21PM

Snakeeyes21 wrote: »

And your not going to get a lawyer and claim a shed load of compo? I would id be fuming

Haha, for loss of enjoyment from my jacket potato?!

Will take it in tomorrow on my way past Sainsburys.

The tip about trying each corner of the packaging - it sounds a bit strange having people putting it to there mouths in the store!

It wasn't "cheap" cheese, it was the standard brand cheese that I find offers good taste/value.

Ironically, I'd actually bought two small packets rather than 1 large pack so that it would stay fresher for longer. Typical eh! :rotfl:

Thanks for the advise all :-) I'll let you know if I have any problems tomorrow but from what you've all said it should be fine (hopefully!).

[Deleted User] · 3 May 2011 at 8:27PM

Hi,

I'm sure you will get it replaced/refunded no bother, but if it was I, jings, would've scraped the bits off, be fine, maybe a bit more mature, but then again you need to pay more for the mature stuff.

Saint_Nick · 3 May 2011 at 10:41PM

I had the same problem with cheese from Asda last month and it was a simple job of them just replacing it no questions asked.

Middy · 4 May 2011 at 6:05AM

Shouldn't be a problem getting a replacement - had to replace a pack of oranges yesterday as the use by date was tomorrow and all turned white _pale_

invisibleyousee · 4 May 2011 at 9:57AM

Took it back in this morning, and had an apology and my money back.

Will buy some fresh when I do my shopping later and hopefully will have better luck!

[Deleted User] · 4 May 2011 at 4:19PM

Hi,

invisibleyousee wrote: »

Took it back in this morning, and had an apology and my money back.

Will buy some fresh when I do my shopping later and hopefully will have better luck!

remember to suck the corners first, to make sure the vacuum has worked. :rotfl:

Good luck.

lawarcbur · 6 May 2011 at 11:01AM

i would have put it on ebay the french like there cheese like that you could of taken it out the packet & called it home made blue cheese the sainsburys way.
i had the same problem in iceland but they didnt replace or refund said i should have checked product before i paid, then i told them were to shove it in the nicest way i could. (thats why mums go to iceland, not dads like me)

emmaloualex · 10 May 2011 at 6:27PM

Hi, I bought a small bag of grated parmesan from Tesco, only to sprinke it onto my dinner to find that it had a lump in the middle that was blue mold, yuck, it had 2 weeks before its date. I took it back got my money back, said to customer services that I wanted to complain as it had ruined my dinner, got a letter of apology with a £5 moneycard in it a couple of days later :T.

irstaroo22 · 11 May 2011 at 9:00AM

It was the same with the cheese I got from sainsburys recently! Should have taken mine back.

Queenriderbrekke · 11 May 2011 at 11:21AM

Sainsbury's pwn products have a free phone customer care number on them to ring, they can usually deal with it over the phone by sending out a store card loaded with the amount if you have a product that has gone mouldy and don't intend on going back top the store for a while!