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E credit plus

Help please can anyone help? e credit plus i have a 14 day cooling of period to cancel the card i didn't want and didn't expect to have £99.95 taken out of my bank account :mad: ok its my fault but the 14 days is it from the 28th of april when my money came out of my bank account or when i receive the card ?? just that the person i spoke to said it takes up to 14 days to arrive by post ??

Comments

  • SnowTiger
    SnowTiger Posts: 4,465 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Rimbo62 wrote: »
    Help please can anyone help? e credit plus i have a 14 day cooling of period to cancel the card i didn't want and didn't expect to have £99.95 taken out of my bank account :mad: ok its my fault but the 14 days is it from the 28th of april when my money came out of my bank account or when i receive the card ?? just that the person i spoke to said it takes up to 14 days to arrive by post ??

    I would usually assume the cooling off period ends fourteen days after you signed the agreement.

    However, the Membership Agreement is contradictory and suggests the fourteen day cooling off period begins sixteen days after you receive your welcome kit:
    15. REFUND OF CARD MEMBERSHIP: A. If I cancel My enrollment into the E-Credit Plus™ Shopping Club Program after fourteen (14) days from this Agreement, but within thirty (30) days from receipt of the Welcome Kit and E-Platinum Plus Shopping Card, I will receive a refund of My enrollment fee, but I must first contact the Company to obtain a Return Authorisation Number. Upon receiving My return authorisation number, I will be required to return all membership documents as well as My E-Platinum Plus Shopping Card to: E-Credit Plus™, 2 Minton Place, Victoria Road, Bicester, Oxfordshire OX26 6QB United Kingdom.
    Anyway, it's probably best to phone their freephone number as soon as possible and get a Return Authorisation Number. :rotfl:
  • Rimbo62
    Rimbo62 Posts: 4 Newbie
    Hi thanks i have phoned them and got a Return Authorisation Number but have to wait for the kit/card which i didn't want lol but cant remember signing anything ? but i have heard other people who have made this mistake have never got there kit/card???
  • KingElvis
    KingElvis Posts: 4,100 Forumite
    They'll take that money, I would bet you the 99 squid on it.
    "We want the finest wines available to humanity, we want them here, and we want them now!"
  • Rimbo62
    Rimbo62 Posts: 4 Newbie
    Thanks but they already have and i'm skint for rest of month :mad:
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