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Problem with Tesco
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Many thanks for the input, and apologies for the delay in replying. Apparently, there was a problem with timing with regard to contacting Lexmark. However, this has finally been done, and a new printer was authorized by them from Tesco. One of the issues, by the way, was the total insouciance of Tesco. Their customer service skills leave plenty of room for improvement.
I think it varies with the particular person you deal with. (And possibly the attitude of the store's manager).
I've always found them very helpful and efficient.There are two types of people in the world: Those that can extrapolate information.0 -
Many thanks for the input, and apologies for the delay in replying. Apparently, there was a problem with timing with regard to contacting Lexmark. However, this has finally been done, and a new printer was authorized by them from Tesco. One of the issues, by the way, was the total insouciance of Tesco. Their customer service skills leave plenty of room for improvement.
at least you have it sorted0
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