Lay Z Spa broken - help

Used it for the 2nd season yesterday, put it up and all heated and bubbled nicely and then after first use, pressed the heat button and it cut out the electricity. It just won't work at all. Has anyone else had these problems. I have searched the web and it appears that there are lots of problems with the heating element. It is only 10 months old and I have no longer got the receipt. I know the guarantee will not pay out, as I have changed the RCD plug against manufacturers advice (this was not a causal factor) - what a waste of £350!! I am so annoyed, was really looking forward to a dip this bank holiday and now it is broken.

There is advice about taking it apart and bypassing bits and pieces with live wires, but I can see a death in a hottub occuring if I start messing about with it and I already have cancer, so don't really want to electrocute myself and have that on my death certificate.

Shall I just bin it? or alternatively get hypothermia in a 'cold tub'.

Help please, I'm gutted.:(
Food and Smellies Shop target £50 pw - managed average of £49 per week in 2013 down to £38.90 per week in 2016

Comments

  • Tom_Jones
    Tom_Jones Posts: 1,562 Forumite
    Part of the Furniture 1,000 Posts
    There's a lot of problems with the pumps on these things, if it's still in warranty take it back to the shop, I assume you have a credit card statement etc as proof of purchase being as you don't have a recipt
  • nic_santorini
    nic_santorini Posts: 801 Forumite
    Thanks Tom Jones, took it back to store with bank statement and received a full refund. Really pleased.
    Food and Smellies Shop target £50 pw - managed average of £49 per week in 2013 down to £38.90 per week in 2016
  • I found a very usefull guide on ebay that helped me repair my Lay z spa. Just do a search for lay z spa repair guide. May help others like me that had one that is now out of warranty.
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