Updated Printable Money off Coupons & Policies Thread 18 (and chat)

myrtleturtle

depends which supermarket she tried using it in, if tesco i belive the email details you need are on 1st page.
if morrisons try customer service , detalis should be on there website

nictrinwyn wrote: »

Does anyone know who to email to complain about coupons not being accepted? I gave a printed morrisons one to my friend and she had it refused because it was a printed one. I feel really bad for her, whenever I get a good deal I tell her about it and it never seems to work out for her. I used one from the paper and intend to use a printed one myself. Feel I should complain on her behalf as I know she wouldn't bother or know what to say. Thanks anyone that can help.

myrtleturtle

you should be able too but seems abit hit and miss , some stores will ,some won't. give it a go
not tried mine yet

heatherbelle wrote: »

Can I use the NOTW voucher for morrissons in Tesco as they accept competitor coupons? Or no?

midwinter

nikkilala wrote: »

Mine was refused in my T's on sunday and when I phoned head office to complain, they phoned the T's I'd been to who said that no they wouldnt takethe NOTW voucher as their was not a Morrisons in the local area????

My T's & M's are about 200 yd apart !

nictrinwyn

myrtleturtle wrote: »

depends which supermarket she tried using it in, if tesco i belive the email details you need are on 1st page.
if morrisons try customer service , detalis should be on there website

Thanks, sorry should have checked first page before asking. Which one do you think I will get a better response from. Thanks again
Sorry forgot to say it was Tesco.

shopndrop

nikkilala wrote: »

"Give the customer back double the difference refund please" £14 refund!! So I now have 30 little sachets of posh starbucks coffee:T

Can we all come round for coffee please? :rotfl:

Hope to use my MOC's tomorrow including the NOTW. Will report back tomorrow.

myrtleturtle

not had cause to complain myself
but i believe going straight to the top is quite effect
so option 1) email/call head office

nictrinwyn wrote: »

Thanks, sorry should have checked first page before asking. Which one do you think I will get a better response from. Thanks again
Sorry forgot to say it was Tesco.

sarahfitz

Had a great day with Mocs....Went into Mr T's today armed with quite a few. On a £67 shop i managed to get is down to £33. The SA was so nice too, asking me where I got them all from, and that i had got some products for free. She also told me to take one of my coupons down to customer services that wouldn't scan and they gave me £1 in cash Plus I got my petrol till spit so saved on petrol too.
On the down side Superdrug wouldnt accept my MOC for the dettol handwash, but they were very nice about it, expaining that as it wouldnt scan they couldnt take it. I wasn't too dissapointed because of my Mr T's result

Oh and If anyone will be shopping in New Look up untill end of June if you pick up an instore mag there is a coupon in the back for 20% off.....they are usually conveniently situated next to the till

veggiecar

In case anyone isn't aware the professional ;)marketing bods at Tesco have erred again, and have advertised the DTD price guarantee TODAY on the bottom of another advert in a national daily/comic.
Tesco customer services have agreed on twitter to honour it for anyone "affected"

:beer::beer:

sarahfitz

Quick question.......... what is Tesco policy on overcharging? Straight refund, double the difference? I may be wrong but I remember a long time ago you got a refund and the product for free
I can't find anything on their website

Thanks

janey00

Hi went to Tesco tonight got Fairy liquid on at 2 for £2.50 so used both £1.00 MOC plus got 2 packs of Finish refills as they are still on at 2for £10.00 all for 50p!