Updated Printable Money off Coupons & Policies Thread 18 (and chat)

CouponWoman

Dr.Who-Who wrote: »

Milly, write to HQ - they are not supposed to keep any of our receipt. Like you said you need your receipt to send to elsewhere. Here's my email reply from them :-

From: Executive Response <[EMAIL="ceo.customerservice&#64;tesco.co.uk"]ceo.customerservice@tesco.co.uk[/EMAIL]>
Date: Tue, Apr 26, 2011 at 3:10 PM
Subject: Re: Email to Tesco Chief Executive's Office


Thank you for your email to our Chief Executive's Office, to which I have been asked to respond.

It is concerning to learn that the Checkout Assistant has kept your original receipt when redeeming your price check voucher. I appreciate this must have been quite inconvenient for you because you had purchased an item of clothing that you may need to return. For this I am very sorry.

I have contacted the store and made them aware that this was the incorrect process. We ask that all receipts are signed after the price check voucher has been redeemed. This is to prevent people from abusing the spirit of the scheme. However, this Checkout Assistant should not have been informed to keep your receipt.

All stores are given the same brief to follow and I apologise if the xxxxxx store has not been doing this. All staff members that are unsure of the procedures relating to price check will be fully briefed again to prevent an incident like this occurring.

Thank you for contacting the Chief Executive's Office and allowing us the opportunity to clarify this for you.

Kind Regards


Louise Skelly
Customer Service Executive

Thanks Dr WW

Is it alright with you if I print off your reply. There is one tesco I go to who always want to keep the receipt. I end up having to argue like crazy that they cannot keep it, its mine. When I went last week to use a dtd voucher, I won the argument and kept my receipt and the supervisor turned round and said very loudly, "let her keep it, we will go and print off a copy anyway".

ta in advance
CWxx

jumblejack

has anyone had success using the dettol no touch against a refill?

CouponWoman

jumblejack wrote: »

has anyone had success using the dettol no touch against a refill?

Can't help, sorry

btw - would you like to thank idlesaver on page 1 for running this thread.



CWxx

Dr.Who-Who

CouponWoman wrote: »

Thanks Dr WW. Is it alright with you if I print off your reply. T

CW,, you can print if you like - but it the mean time - write to them (the same email as shown on my previous post) tell them which store. When they reply back to you at least you have the store name on their email which you can print out (as you can see I deleted out my store name on the post "xxxxxxxx").

CouponWoman wrote: »

Are you waiting to see if Blue has bought you a nice pressie from Portugal.:rotfl::rotfl:CWxx

No, I need my conservatory/dining room back

idlesaver wrote: »

Bluewkd as she is one of the well respected friend of ours like many others.

Don't praise her too much or else she will go on hiding!!!!!!!

CouponWoman

Dr.Who-Who wrote: »

CW,, you can print if you like - but it the mean time - write to them (the same email as shown on my previous post) tell them which store. When they reply back to you at least you have the store name on their email which you can print out.

Will do, thanks Dr WW

CWxx

myrtleturtle

quick question, might sound a bit thick but how do you put more than 1 quote in your post
thanks

Dr.Who-Who wrote: »

CW,, you can print if you like - but it the mean time - write to them (the same email as shown on my previous post) tell them which store. When they reply back to you at least you have the store name on their email which you can print out (as you can see I deleted out my store name on the post "xxxxxxxx").



No, I need my conservatory/dining room back

JaiSmith

myrtleturtle wrote: »

asda price check
here

Thank you!! I never knew what it actually was until now! Saying I work at Tescos on the checkouts and I see all the signs for the pricechecker, I never knew what it actually was. I'm now collecting all my T vouchers up and finding out how much I can save! :rotfl:

babyrut

Anyone having any problems with SSM website today???

babyrut

babyrut wrote: »

Anyone having any problems with SSM website today???

Forget that up now!

shopndrop

Is there a link anywhere with a picture of the Huggies Newborn. I have printed off a voucher and will use it for my god daughter but had a look in Asda yesterday but didn't really know what I was looking for. wanted to make sure that I buy the correct product.