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My british gas electric bill

newmum1
newmum1 Posts: 1,341 Forumite
Part of the Furniture 1,000 Posts Photogenic Combo Breaker
Hi all I pay £40 per month direct debit for my electric bill, which they put up without telling me from £25. My query is that I have received my statement and it is £149.37 in credit, can I ask for the money back and /or ask for my monthly payments to be lowered? thanx

Comments

  • Call the up with the current Meter readings and ask them for an amended bill. If your meter readings are lower than the 'Estimate' on the bill then ask them to return the DD payments to £25 until such a time as you feel yourself that they need to be raised. You can also ask for the balance of your credit to be returned to you either directly into your bank account or by cheque.
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  • Alfie_E
    Alfie_E Posts: 1,293 Forumite
    You might find British Gas debits 'skewed' makes interesting reading for you.
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