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Does AVG interfere with Outlook Express

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Ever since I got AVG a few weeks ago, I have not been able to access my Outlook Express emails. It's not my main email but I do go in there sometimes to check messages.

I get this error message;
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'POP3', Server: 'pop.tiscali.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Any advice about what to do?
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MoneySavingExpert Forum Team

Comments

  • Yellowlawn

    _____________________________________________

    If a man says something in the woods and there are no women there, is he still wrong?
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you need to let the component of AVG that scans email access vai your firewall, check that ALL the AVG components have access via your firewall
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    Long term forum member
  • I used to disable the email part because it done the same to me. I had other anti virus stuff running so wasnt worried about turning it off.
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    you should only be running one antivirus product at a time on a PC, Norotns and ALL the major antivirus companies tell you that on their websites
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  • Tustastic
    Tustastic Posts: 2,096 Forumite
    Part of the Furniture 500 Posts Photogenic Combo Breaker
    Thanks everybody for your advice. I have been able to get into Outlook Express again. And I do note your point about not running more than one antivirus product at a time on my pc, Browntoa!:)
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MoneySavingExpert Forum Team
  • Browntoa
    Browntoa Posts: 49,602 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    no problem

    the one i can never sort out is why Nortons sometimes blocks outgoing mails... now THAT is a mystery !!!
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