Does AVG interfere with Outlook Express

Tustastic · 3 December 2006 at 12:23AM

Ever since I got AVG a few weeks ago, I have not been able to access my Outlook Express emails. It's not my main email but I do go in there sometimes to check messages.

I get this error message;
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'POP3', Server: 'pop.tiscali.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

Any advice about what to do?

yellowlawn · 3 December 2006 at 12:47AM

Microsoft KB

Browntoa · 3 December 2006 at 8:43AM

you need to let the component of AVG that scans email access vai your firewall, check that ALL the AVG components have access via your firewall

chirpy007 · 3 December 2006 at 10:10AM

I used to disable the email part because it done the same to me. I had other anti virus stuff running so wasnt worried about turning it off.

Browntoa · 3 December 2006 at 10:11AM

you should only be running one antivirus product at a time on a PC, Norotns and ALL the major antivirus companies tell you that on their websites

Tustastic · 3 December 2006 at 12:10PM

Thanks everybody for your advice. I have been able to get into Outlook Express again. And I do note your point about not running more than one antivirus product at a time on my pc, Browntoa!:)