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Orange raising call charges - beware!

***trumpeter***
Posts: 93 Forumite
The email subject is "A few admin changes" but, from May 26th:
Daytime will be 7am to 7pm
There will be a connection charge of 6p per landline call all day.
There's more if you follow the links - pages and pages of it, as usual.
Still a good service (very good in my experience) and they've just increased broadband speed in my area, so I'm very pleased. But buyer beware!
I hope this saves someone a few bob.
Edit:
Andy from Orange CS has just replied to my compaint email (that was very quick - well done Orange). He points out that they absorbed the VAT increase for the first three months of this year but they're now passing it on. He also says "Your feedback regarding the format of the email you've received has been taken onboard for future communications."
Best wishes, Neil
Daytime will be 7am to 7pm
There will be a connection charge of 6p per landline call all day.
There's more if you follow the links - pages and pages of it, as usual.
Still a good service (very good in my experience) and they've just increased broadband speed in my area, so I'm very pleased. But buyer beware!
I hope this saves someone a few bob.
Edit:
Andy from Orange CS has just replied to my compaint email (that was very quick - well done Orange). He points out that they absorbed the VAT increase for the first three months of this year but they're now passing it on. He also says "Your feedback regarding the format of the email you've received has been taken onboard for future communications."
Best wishes, Neil
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