Do not buy from Pay4X

Mdrc

I bought a wi fi camera in Feb 2010 and returned it because it was faulty. Despite many phone calls, emails and false promises they have failed to refund or replace. My experience appears to reflect that of several other people - be warned

Richard Carrick

Culex

Mdrc wrote: »

I bought a wi fi camera in Feb 2010 and returned it because it was faulty. Despite many phone calls, emails and false promises they have failed to refund or replace.

So what have you done about it?

Have you just left it with them, or have you tried to get your money back?

Mdrc

Rung them and emailed them at least 20 times - they always promise to either replace goods or refund but neither has been forthcoming - too busy so far to go to small claims

PZH

Mdrc wrote: »

Rung them and emailed them at least 20 times - they always promise to either replace goods or refund but neither has been forthcoming - too busy so far to go to small claims

When did you return it ?

How did you pay ?

If by CREDIT card - then put in a S75 claim with your CCCC as they are joint liable.

If by DEBIT card - then try a chargeback (as long as you have proof of posting the Faulty item back to them)

nexus2011

Their website is registered by Camvia ltd who were struck off and dissolved in October 2009.Their contact address listed on the site is a mail holding address at a business centre in mile end.