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Ebay- I sold & buyer paid less. Ebay fees?

I sold some furniture on Ebay.

The winning bidder was quite difficult about co-ordinating a pick-up time with me. I've never encountered that before with any of my pick up in person buyers. I should have known there'd be more trouble ahead.

When she collected, she decided to take fewer chairs and paid proportionally less in cash for them.

Afterwards I went on Ebay to try to recover the excess fees. The only way I could see was a mutual cancellation. I did a nice message to her about how ebay was charging mme fees for ALL the chairs. Sure enough my buyer refused my request.

Anything I can do?

Comments

  • soolin
    soolin Posts: 74,441 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Absolutely nothing unfortunately.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Gothicfairy
    Gothicfairy Posts: 3,060 Forumite
    I have sold a lot of my stuff through ebay and gone down the cash on collection route, I take it as the same as a postal sale..you bought the auction lot and either pay me the full amount and take it all or leave it and I will relist and do a non paying buyer thingy.
    You can not let people pick and choose what they want to pay for when it is an ebay listing, it is all or nothing.

    As you have let her take some items and pay some amount you are not able to claim anything back..
    There is a race of men that don't fit in; A race that can't stand still;
    So they break the hearts of kith and kin, and roam the world at will.

    Robert Service
  • Widelats
    Widelats Posts: 3,773 Forumite
    No, they should not pick and choose its the auction of all or nothing, tell pay pal she took chairs and left the rest and thats her problem and you want the full auction price if your being charged for it.
    Owed out = lots. :cool:
  • brian_723
    brian_723 Posts: 337 Forumite
    I would have told her to get stuffed and then relisted .
  • terra_ferma
    terra_ferma Posts: 5,484 Forumite
    Widelats wrote: »
    No, they should not pick and choose its the auction of all or nothing, tell pay pal she took chairs and left the rest and thats her problem and you want the full auction price if your being charged for it.

    why paypal, sounds like it was cash on collection, not a paypal payment.
    how would paypal or ebay be able to force the seller to pay the rest of the money anyway?
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