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Switching phoneline from BT

Please could somebody help with my situation.

I am currently 15 months through an 18 month contract with BT for my home phone. I am paying around £15/month for evening+weekend calls, so its not the most competitive deal. I did take it up because the phone line at my house needed activating and BT waived the £125 fee.

My broadband provider is Orange (Ive had no probs with them).

Now that BT are hiking prices again, I have read that I can cancel without any termination fees within the next 10 days. I would like to switch my landline to orange (I can upgrade my package with them at any time online).

What is the best way for me to do this without losing my broadband/phone line for days?

Or am I just better off waiting until my BT contract lapses in 3 months and contacting orange to perform the switch?

As a slight complication the BT line is in my fiancee's name and the broadband in mine.

Any help gratefully received!

Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • System
    System Posts: 178,415 Community Admin
    10,000 Posts Photogenic Name Dropper
    hmm, not an orange fan then

    Like I said I personally have had no bother with them and numerous problems with BT......

    my original question remains, would I be likely to lose my phone line for days if cancelling with BT and switching to Orange? If anyone has gone through this before would appreciate your experiences
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    payvpac wrote: »
    hmm, not an orange fan then
    No thoughts one way or the other.

    I was just bringing someone else's experiences to your attention.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If you switch using a MAC then you won't get any 'day's' downtime at all. The normal downtime on the day of migration is a couple of hours at most.
    But don't say that you haven't been warned re Orange:
    http://www.dslzoneuk.net/isp_ratings.php
    No free lunch, and no free laptop ;)
  • System
    System Posts: 178,415 Community Admin
    10,000 Posts Photogenic Name Dropper
    hmm, may be better off switching to sky broadband then...

    thanks for your help
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If it's available LLU, then yes. If it's Sky Connect (non-LLU), then no.
    No free lunch, and no free laptop ;)
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