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Debt company electricity

Hi can any one help with this one as I am qute worried. A debt company called Abbots has contacted us ref an unpaid electricity bill during the period 2005-2008 when we had our own business. I have paid these bills I have copies of the bank statements and this is not good enough for the collectin agency, this has been going on for 10 months and they do have a copy of the bank statements. They say they are not good enough and want us to pay or they will take legal action. Do I do my business winch them or go straight to the electricityty company and try to resove it with them or do I go and get some legal help? This is for £4.600.00 so you can see why I am a we bit worried. I know 100% I have paid thes bills. Please advice.

Many Thanks
Lenny

Comments

  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    Invite them start legal action asap if they believe thay have any grounds to do so. It's for them to prove you owe the money they claim.

    If you've already paid them, then you've paid them. A judge will usually accept any reasonable proof of payment and that would usually include copies of your bank statements clearly showing the money going to the claimant.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    I would go back to the electricity company. They usually will have sold the alleged debt on to the debt collector [DCA], who will not possess the full records of the account, so the discrepancy has to be resolved with the electricity company, although the dispute is now with the DCA. If the DCA is merely Agent for the electricity company, your dispute is still with the electricity company. Either way, all you can do with the DCA is argue 'yes, I did' 'no you did not' but your real complaint is with the electricity company for passing on a false allegation of a debt.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • keystone
    keystone Posts: 10,916 Forumite
    If you are certain that you have paid all you have to do is to write to the DCA and tell them that "the debt is expressly denied" and that they should pass the file back to the electricity company. This they are obligated to do. Also tell them that further contact/communication from them in this matter will be regarded as harassment and reported accordingly. If they don't comply they will be in trouble. Now you have got rid of them and can deal direct with the electric company to resolve this.

    Cheers
    The difference between genius and stupidity is that genius has it's limits. - Einstein
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