new phone, it has started already

johnatho

I just bought a new phone with a new vodaphone sim, deal from last weeks newsletter.

First phonecall was from 08700708105.

They don't waste time do they.

I have had a phone with an Asda sim and never had a spamming phone call in the 5 years I have had it.

3 days with vodaphone! ARGH.

When the £10 is used up the Asda sim is going in the phone.

paddyrg

As a PAYG number, it may have been recycled - so someone may be text spamming the former numbers owner?

bap98189

That number is Vodafone customer services. It's probably some sort of [STRIKE]courtesy[/STRIKE] sales call.

Vodafone

Hi johnatho

I understand how annoying unwanted calls can be.

We are able to turn off marketing preferences for you. If you would like me to arrange this, then please get in touch via the Web Relations Team.

When contacting our team, please include the code WRT135 in the subject line. In the main message body, please include a link to this thread and your user name.

Thanks

Sukhi

Web Relations Team
Vodafone UK

MothballsWallet

OP - don't forget to quote "I want you to suppress my details for marketing purposes as defined by section 11 of the Data Protection Act" at them as well.

Paul_Varjak

MothballsWallet wrote: »

OP - don't forget to quote "I want you to suppress my details for marketing purposes as defined by section 11 of the Data Protection Act" at them as well.

It was a market research call from Vodafone; there is a difference between marketing and market research.

trinity_enigma

I've had 9 courtesy calls from Vodafone since the beginning of the month. They always ring while I'm at work so I can't answer my phone. I know what they want anyway- do I want their internet? Is there anyone in the household who wants to join Vodafone? Blah blah blah.... They seem to be tailing off now though.

thescouselander

I suggest you register here and report anyone else who bothers you:

http://www.mpsonline.org.uk/tps/

MothballsWallet

Paul_Varjak wrote: »

It was a market research call from Vodafone; there is a difference between marketing and market research.

Okay, so in that case I'd qualify with "marketing and market research" instead, making it clear.

Of course, if companies would agree to my fees for market research (100 pounds per hour or part thereof), I'd be less likely to be disinterested in their market research...

Vodafone

Hi trinity_enigma,

I’m disappointed to see the number of unwanted calls you’ve received here and I understand the frustration this will cause.

If you’d like to email us using the link provided above by Sukhi, we can update your marketing preferences.

Best wishes,

Jenny
Web Relations Team
Vodafone UK

PZH

Vodafone_company_representative wrote: »

I understand how annoying unwanted calls can be.

We are able to turn off marketing preferences for you....

Whilst I understand the need for marketing...

Surely if you can understand how annoying it is, then surely the preferences should be set to OFF by default and give users the option to have them if they wanted?