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Ovo - the mystery of the direct debit calculation

Fairzo · 2011-04-21 06:12:05

Can anyone who has been with Ovo throughout a 12 month contract advise whether the monthly direct debit has been calculated to achieve a zero balance at the end of the contract period? Ovo don't seem to want to tell me. I switched to Ovo in October last year and started on a monthly DD of £150. I knew I would build a…

Comments

Fairzo Posts: 385 Forumite

18 May 2011 at 6:35AM

I'm basing my comments on the situation now. I am £200 in credit, paying £80 a month and my last monthly bill (a week ago) was around £60. It doesn't take a genius to work out that through the summer (my 12 month contract ends in September) my credit balance will increase further. That is not Ovo "making money", it is Ovo holding onto my money when it demonstrably doesn't need to.

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