How long was it before you got your Santander £100 switching incentive?

Nine_Lives

I set up my Santander banking, meeting the criteria to bag the £100 switching incentive. This would've been about 2 months ago (without logging in & getting specific dates).

I did similar with first direct & they were quite quick to pay up.

I know you had to meet the criteria for Santander within 11 weeks, so i wonder if they'd pay on the 12th week, even if you meet the criteria on the 1st week.

Just wondering what your experience was of receiving the £100 & when.

Thanks.

Baldur

Around 15 weeks when I transferred to them, as far as I can recall.

chambta

I chased them. They apologised, said it would go in and it didn't. I chased again, made a complaint and then they said I wasn't going to get it.

This was ridiculous as I met all conditions and they eventually paid it after a ridiculous phone call where I was virtually made to admit to opening it purely to get the £100.

red_flump

3 months after opening, 12-Jan to 12-Apr. Now to start winding down the account. It's annoying bank transfers done on the internet banking always go by BACS.

Red

Nine_Lives

chambta wrote: »

I chased them. They apologised, said it would go in and it didn't. I chased again, made a complaint and then they said I wasn't going to get it.

This was ridiculous as I met all conditions and they eventually paid it after a ridiculous phone call where I was virtually made to admit to opening it purely to get the £100.

Sounds fun.

And surely it isn't their business WHY you open an account, just that you have opened an account??

Wouldn't bother me admitting it. Yes i opened it solely for that reason .... and what?? I certainly didn't open it for their customer service.

coolesticeking

First Direct = First Class Service
Santander (The Devil of Banking) = HELL! Your mind and body will be burnt and no second chance of going to Banking Heaven!

glitter123

Opened 15th Nove. £100 credited 16th December.

Nine_Lives

What does this show up as on your statement?

When i had this with first direct, it showed up as joining incentive or joining bonus, something to that effect.

Right now i've seen a £100 entry & described as "statement adjustment". It can surely only be the joining incentive ??

dtsazza

My payment appeared on the statement as:

BANK GIRO CREDIT REF 100 INCENTIVE

This was in October, mind, so the text used may have changed in the interim.