Help Please

mercman_3

Not got a clue what is going on with my pc, but i imagine it has caught something!!!

EVERYTIME i try to goto a website an unrelated site pops up

I have ran lavasoft and it brought up something if i remember called trojandownload?

How can this be sorted please

it appears that the site if keeps tracking to is https://www.jupk.com?

Regards

Pete

Chippy_Minton

Follow the steps in the malware/spyware removal guide: http://forums.moneysavingexpert.com/showthread.html?t=133269

MadCowMan

try some more updated antispyware eg the AVG antispyware application on http://free.grisoft.com

do you get the popups if you use a different browser ?

mercman_3

I have not got a different browser.... i only have IE


Regards

Pete

superscaper

mercman wrote:

I have not got a different browser.... i only have IE


Regards

Pete

No harm in downloading and trying different browsers.

divorcingjack

Hi there,

I am having exactly the same problem, and have posted in another thread regarding it. Have you checked the DNS settings - another poster advised this for me - it might work for you!

Go to control panel - network connections - right click on local area connection - select properties - double click on TCP/IP and check whether the DNS address is manual. If it is, change it to automatic, apparently this solved their problem.

Fingers crossed

divorcingjack